Water Damage Restoration


Water Damage Restoration by Viviane's Cleaning & Restoration Inc


Viviane's Cleaning & Restoration Inc's Emergency Water Damage Restoration Team is standing by. We know that time is of the essence when it comes to water damage. Every hour counts. Call Viviane's Cleaning & Restoration Inc and we'll dispatch a team of experts to thoroughly assess the problem and develop a plan for rapid, thorough safe remediation and repair.


❝ Response time was within 20 minutes"

★★★★★ - "Marcus and his team provided outstanding service. Response time was within 20 minutes. Pumped out 6” of storm water (our pump failed) from a flooded basement/finished family room. They left fans to dry out the place and remediate mold. Marcus worked with us while we waited patiently for our insurance company coverage/quote. I would recommend this Viviane's cleaning team to anyone!"

Author's Face

Charles D.


Call for FAST Response

(978) 216-2484


Classes of Water Damage and Water Removal

The Classes of Water damage are an additional way to categorize the extent of damage from water leaks and floods. Measures the expected rate of evaporation of the materials involved. Determining the class of water damage is important in developing a plan of attack to quickly remediate the problem. It also determines the equipment required and the size of the crew to be dispatched.

  • Class 1: The evaporation rate is fairly high. Flood water will need to be extracted and the drying time is quick. Very little of the interior building structures are involved.
  • Class 2: Moderate evaporation rate. An entire room or area is affected, and there are less than two feet of moisture up the walls. The flooring is completely saturated, and quick extraction and drying are essential to prevent mold and mildew growth. The flooring may be damaged and need replacement or repair, but the structural components of the building will generally remain intact.
  • Class 3: This is a seriously damaging situation. Often the flooding has come from above. Walls and ceilings are saturated above two feet. The entire area will need to be extracted and dried very quickly. The ceiling and walls will need to be opened and dried out.

No matter the category of class, the water must be removed and the affected areas thoroughly dried as soon as possible to prevent the growth of microorganisms. Viviane's Cleaning & Restoration Inc uses swift action to prevent the growth of mold and mildew. At Viviane's Cleaning & Restoration Inc, one call does it all! From initial assessment to the last coat of paint, you can count on Viviane's Cleaning & Restoration Inc to get it done right, and safely restore your property to new condition.


Viviane's Cleaning & Restoration Inc Water Damage Remediation Process

  • Assessment: We will determine which categories and classes of water damage are present and develop a sound plan of action.
  • Extraction: Viviane's Cleaning & Restoration Inc will then remove all water present, and open any structural components such as ceilings and walls if necessary to prevent microorganism growth.
  • Drying: State of the art air movers, dehumidifiers, and other necessary heavy-duty machinery are deployed to dry all surfaces, including walls, ceilings, flooring, and carpets as quickly and thoroughly as possible.
  • Sanitizing: Contaminated surfaces are sanitized to remove toxins, especially when class 3 water is identified. Odors are neutralized.


Avoid Insurance Hassles from Flooding Basements

Viviane's Cleaning & Restoration Inc will work with your insurance directly to clean up and repair your property. Through the years, Viviane's Cleaning & Restoration Inc has developed a safe and effective protocol to contain, eliminate, and repair water damage. Viviane's Cleaning & Restoration Inc has provided trusted water damage remediation since 2002 from start to finish.

Call for FAST Quote

(978) 216-2484

Credit Cards Accepted

Credit Cards Accepted:
Venmo accepted

Social Media


Cities Served

Sending your message. Please wait...

There was a problem sending your message. Please try again or call us.

Please complete all the fields in the form before sending.

You may only send 3 messages per day, but you are welcome to call us!

The phone number is invalid. Please check your phone number and try again.

The email address is invalid. Please check your email address and try again.

Thanks for contacting us! We'll get back to you shortly.